Customer Service
Our Guarantee
The confidence you have placed in us is appreciated. We stand behind our workmanship. If you see a mistake in our cleaning, we will happily come back and fix it for free. We strive to maintain the highest quality service at the best possible price. Your satisfaction is our goal. Please contact us if you have comments or suggestions about our service. The highest compliment we are paid is the referral of your friends. Thank you.
The Squeegee Squad Difference
Many window cleaning companies service a wide variety of services to homes, storefronts, and even sky scrapers. We focus strictly on cleaning windows in homes. It is an entirely different industry from the commercial aspect. Companies that do it all are not as well equipped to handle the customer service aspect of serving homeowners with high standards. To us, quality customer service means:
- Answering and returning phone calls promptly
- Giving out estimates quickly
- Properly communicating information with customers
- Showing up on time and communicating time of arrival
- Employing friendly, courteous, respectful, clean-cut, and hardworking individuals
- Doing what we say that we will do
- Guaranteeing our work
We understand the importance of completing a service while showing the utmost respect for our customers’ homes and properties.
Our Employees
We hire individuals who come highly recommended and we complete a thorough background evaluation on all potential team members. Each team member is put through a rigorous Squeegee Squad training course on customer service, quality workmanship and job safety. We feel that a well-trained, clean-cut, uniformed team member is one of the most important aspects to great customer service.
If you are interested in becoming a part of our team, please complete an employee application.
